Early-career & fresher opportunities in India · 317 opportunities

ABOUT THE ROLE

WHAT YOU’LL DO

• Provide frontline technical support for A2 customers and consultants, investigating issues and escalating tier 3 cases with clear diagnostic evidence.
• Build and maintain strong client relationships, acting as a trusted advisor to help optimize their use of the A2 enterprise solution.
• Collaborate with Software Development, Implementation/Delivery, and Product Management to reproduce A2 issues, communicate findings, and validate customer solutions.
• Analyze A2 data and job status in Microsoft SQL Server to identify recurring issues, recommend improvements, and contribute to long-term resolutions.
• Troubleshoot and optimize complex T-SQL stored procedures for A2 shadow settlements, allocations and transmission profit and loss; validate results.

WHAT YOU NEED

• Microsoft SQL Server Knowledge: Strong T-SQL skills in joins, CTEs, aggregations, window functions and stored procedures; use SQL Server Management Studio (SSMS) to investigate A2 data discrepancies and query performance.
• API Testing: Experience testing RESTful APIs, SOAP APIs and A2 integrations using Postman, Swagger and web services; interpret requests, responses and errors.
• Communication skills: Follow written and oral instructions, document A2 reproduction steps and SQL findings, and explain technical concepts to non-technical audiences.

NICE TO HAVE

• Technical Adaptability: Demonstrated experience in or eagerness to develop Python skills for A2 data validation, transformation, support automation and analysis.
• Good to have: Microsoft Power BI, Azure Cloud, Azure DevOps, CI/CD pipelines for deploying microservices to Azure Kubernetes Service (AKS)
• Computer Science or Engineering background preferred.
• Power Settlements Knowledge: Experience or understanding of power market settlements, transaction processing and reconciliation of A2 settlement results.
• Microsoft Azure Ecosystem knowledge: Understanding of Azure cloud services, storage and infrastructure supporting A2 integrations, report downloads and application operations.
• Energy Power Market Knowledge: Familiarity with ISO and RTO operations, market reports and settlement data, including operating dates, participants and report versions.

ABOUT THE COMPANY

In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar’s mission lies in ‘Empowering Transformative Energy Decisions’. Founded in 1999 in Adelaide, Australia, our award-winning software portfolio encompassing the modeling and simulation platform PLEXOS®, Aurora, and Adapt2, is trusted by innovative organizations across the globe.